A Team Trainer is much more than someone who has all the product knowledge. Here’s how to polish your skills and be an all-rounder when training new hires.
1. Know your Stuff: As a Team Trainer your foundational skills have to be strong. This includes being well-versed with your company’s inception, its vision & mission, product knowledge, long-term goals and policies. It’s also essential you know the legal terms and policies to help new hires follow stated guidelines effectively. Also ensure you don’t give out confidential and extra information such as tentative collaborations and deal signings.
