5 Easy Ways to Train New Employees.

A Team Trainer is much more than someone who has all the product knowledge. Here’s how to polish your skills and be an all-rounder when training new hires.

1. Know your Stuff: As a Team Trainer your foundational skills have to be strong. This includes being well-versed with your company’s inception, its vision & mission, product knowledge, long-term goals and policies. It’s also essential you know the legal terms and policies to help new hires follow stated guidelines effectively. Also ensure you don’t give out confidential and extra information such as tentative collaborations and deal signings.

 2. Clear Introductions: Be clear in introducing yourself, higher management, colleagues and the rest of the staff who are part of the organization. Keep your vocabulary clean, devoid of exaggerations, non-judgemental and to the point. As a Team Trainer, you cannot be biased so keep your personal opinions and equations aside while introducing someone you have a great rapport with v/s someone you don’t.

3. Balance Work & Recreation: The company cafeteria is a great place to hang out and bond with people from different departments. But once you step out, remember to get back in training mode. Know how to balance personal and professional interactions, as a team Trainer is considered the organization’s mirror and value system.

4. Individual & Group Attention: An effective skill of a Team Trainer is to understand group dynamics. Be astute enough to know when to address a large group of employees and give individual attention to someone who can’t keep up. Book a meeting room to keep things private and confidential. It is useful to hire meeting room especially for team trainers visiting other branch offices which may/may not have a large space for prepping new recruits. You can check www.meetingsandoffices.com to search an apt meeting room catering your needs.

5. Reach Out: Leave an official email address or cell phone number so new hires can get in touch with you when needed. Be available to help and reach out without being too accessible or easy-going. When you conclude your training session, leave a clear and non-biased feedback that helps the employees work on their skills. Keep your professionalism intact as it’s a reflection of the company’s standards.